Performance of health providers in primary health care services in Jordan

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dc.creatorKhoury, S.A.
dc.creatorMawajdeh, S.
dc.date2014-06-17T11:37:27Z
dc.date2014-06-17T11:37:27Z
dc.date2004-12-31
dc.date.accessioned2026-08-03T10:50:51Z
dc.description372-381
dc.descriptionThe study analysed time utilization by a sample of 111 physicians, nurses and midwives in 62 primary health care facilities in Jordan. The providers' activity over each shift was coded at 3-minute intervals using an activity sampling technique and patient-provider contact times were recorded. Overall, health providers spent the nearly half their time [48.7%] as down time' [waiting, breaks and non-work related activities], with 29.1% as clinical activities and 22.1% as non-clinical work-related activities. Physicians had higher clinical and down times than nurses and midwives; waiting for patients accounted for half the down time. The mean physician-patient contact time was 3.08 minutes. An appointment system is recommended to reduce down times for health providers and increase consultation times
dc.formatapplication/pdf
dc.identifier1020-3397
dc.identifierhttp://applications.emro.who.int/emhj/1003/10_3_2004_372_381.pdf
dc.identifierhttps://iris.who.int/handle/10665/119423
dc.identifier.urihttps://repo.dare.co.zw/handle/123456789/241350
dc.languageEnglish
dc.languageen
dc.relationEMHJ - Eastern Mediterranean Health Journal, 10 (3), 372-381, 2004
dc.subjectAnalysis of Variance
dc.subjectAppointments and Schedules
dc.subjectEfficiency, Organizational
dc.subjectHealth Services Needs and Demand
dc.subjectHealth Services Research
dc.subjectInservice Training
dc.subjectNurse-Patient Relations
dc.subjectCommunity Health Centers
dc.titlePerformance of health providers in primary health care services in Jordan

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