How do we ensure that innovation in health service delivery and organization is implemented, sustained and spread?
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World Health Organization. Regional Office for Europe
Abstract
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24 p.
Countries in Europe are experimenting with innovative ways of organizing and delivering health care to better meet people’s increasingly diverse health and care needs. In practice, it has been difficult to translate necessary change into large-scale, sustainable and effective strategies. Implementing innovations is complex and there is a need to better understand the key factors that support the successful introduction of service innovation, from adoption to sustaining, spreading and scaling. This policy brief is a contribution to this effort by (i) reviewing the main frameworks and factors that have been identified as supportive for the successful introduction of innovation in service organization and delivery and (ii) illustrating these factors using selected examples of service innovations in European countries. This policy brief was written for the WHO European high-level meeting on "Health systems for prosperity and solidarity: leaving no one behind", held in Tallinn, Estonia on 13-14 June 2018, specifically as a support to the related sessions on harnessing innovations and systems to meet people’s needs.
Countries in Europe are experimenting with innovative ways of organizing and delivering health care to better meet people’s increasingly diverse health and care needs. In practice, it has been difficult to translate necessary change into large-scale, sustainable and effective strategies. Implementing innovations is complex and there is a need to better understand the key factors that support the successful introduction of service innovation, from adoption to sustaining, spreading and scaling. This policy brief is a contribution to this effort by (i) reviewing the main frameworks and factors that have been identified as supportive for the successful introduction of innovation in service organization and delivery and (ii) illustrating these factors using selected examples of service innovations in European countries. This policy brief was written for the WHO European high-level meeting on "Health systems for prosperity and solidarity: leaving no one behind", held in Tallinn, Estonia on 13-14 June 2018, specifically as a support to the related sessions on harnessing innovations and systems to meet people’s needs.