Health system efficiency: how to make measurement matter for policy and management
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World Health Organization. Regional Office for Europe
Abstract
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xxii, 242 p.
Efficiency is one of the central preoccupations of health policy-makers and managers. Inefficient care can lead to unnecessarily poor outcomes for patients, either in terms of their health or in their experience of the health system. To improve efficiency in the health system we must first be able to measure it and must therefore ensure that our metrics are relevant and useful for policy-makers and managers. In this book the authors explore the state of the art on efficiency measurement in health systems and international experts offer insights into the pitfalls and potential associated with various measurement techniques. The authors use examples from Europe and around the world to explore how policy-makers and managers have used efficiency measurement to support their work in the past, and suggest ways they can make better use of efficiency measurement in the future. The study came out of the Observatory’s LSE hub. It links to a forthcoming study offering further insights into how to develop and interpret policy relevant efficiency metrics and to the earlier volumes on performance measurement. It will be of considerable use to policy-makers and their advisors, health care regulators, patient representative groups, managers and researchers.
Efficiency is one of the central preoccupations of health policy-makers and managers. Inefficient care can lead to unnecessarily poor outcomes for patients, either in terms of their health or in their experience of the health system. To improve efficiency in the health system we must first be able to measure it and must therefore ensure that our metrics are relevant and useful for policy-makers and managers. In this book the authors explore the state of the art on efficiency measurement in health systems and international experts offer insights into the pitfalls and potential associated with various measurement techniques. The authors use examples from Europe and around the world to explore how policy-makers and managers have used efficiency measurement to support their work in the past, and suggest ways they can make better use of efficiency measurement in the future. The study came out of the Observatory’s LSE hub. It links to a forthcoming study offering further insights into how to develop and interpret policy relevant efficiency metrics and to the earlier volumes on performance measurement. It will be of considerable use to policy-makers and their advisors, health care regulators, patient representative groups, managers and researchers.